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2emmefoto
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I visited a shop in Padova and met Stefano, who works at the shop. He is incredibly friendly and professional (and speaks perfect English. This is a very big advantage). I visited to buy a Canon EOS R5, but for his kindness and recommendation, I bought the RF lens 15-35. .(I am very satisfied)
What is the right service for consumers?
The seller must be kind, have professional knowledge, recommend appropriate equipment without overdoing, and be accurate and trustworthy. Also fast delivery (ND adapter was delivered in one day!). 'After Service' (He has been helping smoothly with cashback and other tasks after a few months.)
I don't know who the shop owner is. But through Stefano, I was happy to get all the services I wanted and purchased the equipment (his way of working should be imitated by all other employees).
I bought additionally A7s3 and GM lens through Stefano yesterday.
(When I talked about the urgent situation, I delivered it directly to my house.)
Thanks, Stefano
20 Novembre 2020
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